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Molzym is looking for new employees (m/f/d):

We, at Molzym, develop, manufacture and market highly innovative products in the field of molecular biology. Our high-quality products are used in over 30 countries worldwide by renowned hospitals, laboratories and universities for the rapid, accurate and efficient identification of pathogens.

With our unique patented and automated MolYsis™ host DNA depletion technology and our ultra-clean PCR reagents and assays, we are one of the leading providers of broad-range solutions for the culture-independent molecular diagnosis of infectious diseases. 

To strengthen our team we are now looking for:

 

Molecular Field Application Specialist

Published: 16.03.2023 

Customer-oriented and solution and expertise bringer, the Molecular Field Application Specialist is responsible for:

Application & Technical Support:

As a Molecular Field Applications Specialist, your demonstrated skills and expertise will serve in the field to ensure customer receives best technical and application training and support with the use of our automated laboratory equipment and reagent kits. You will be responsible to ensure company products meet quality standards and manage customer support in a defined territory. Be the main interface between customers to ensure proper and satisfying usage of Company Products (reagents, kits and devices, diagnostic and research lab.). Be in contact with other internal departments to ensure proper execution of tasks related to main responsibility to ensure company quality standards are duly maintained to the end-customers. With your close cooperation you support the sales team directly.

More specifically:

  • As Application Specialist, provide training and guidance on the use of our molecular diagnostic products with hands-on training on protocol implementation in customers’ laboratories;
  • Be the technical expert for installation, maintenance and trouble-shooting activities at customer site (territory);
  • Ensure troubleshooting and documentation related to our products incl. servicing (use, installation and maintenance);
  • Work closely with the Sales and Technical/Product Management teams to carry out assigned tasks;
  • Required to be in contact by email and/or phone with suppliers, distributors/partners, end-users;
  • Ensure proper documentation is filled and monitored as per relevant instructions and company quality system;
  • Provide analysis, feedback and recommendations on product failure trends and product improvement requests and trends from interactions with customers in the field;

Requirements:

  • Bachelor’s Degree in Molecular Biology, Medical technology or related fields;
  • Experience in a clinical laboratory and/or as field application specialist;
  • Interest in lab automation beneficial;
  • Good written and verbal communication skills;
  • Customer-oriented culture and skills, communicative, solution-driven individual;
  • Good autonomy as a field based individual contributor;
  • Proactively reporting and respectful of administrative processes;
  • global customer-satisfaction and quality-driven mindset;
  • Innovation-attracted individual, willing to take its career to the next step;
  • High flexibility and travelling at the core of the position mainly Europe

As part of the Sales Team, you will:

  • Report to the Head of Sales;
  • Work in a cross-functional organization together with the Product Managers;
  • Flexibility upon remote working;
  • Salary package upon experience and attractive benefits

Please send your electronic application with salary expectations under the keyword "Application Specialist" to the following e-mail address: Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!.